Rated 4.9/5
Malia Ronsman
Project Management, Technology Implementation & Systems Consulting
Dharmagurl LLC · Remote / Global
Helping teams bring complex systems to life with clarity and compassion.
Professional Summary, Philosophy & Mission
Professional Summary
I’m a seasoned project manager and systems consultant with over a decade of experience guiding complex technology implementations from concept to completion.
I’m a seasoned project manager and systems consultant with over a decade of experience guiding complex technology implementations from concept to completion.
I help small businesses, startups, and mission-driven teams bring structure, flow, and alignment to their projects.
I help small businesses, startups, and mission-driven teams bring structure, flow, and alignment to their projects.
My approach blends enterprise-level precision with human-centered empathy to create outcomes that work — and last.
My approach blends enterprise-level precision with human-centered empathy to create outcomes that work — and last.
Philosophy & Mission
Every project is a living system. My work is to align its moving parts — people, process, and technology — so that it breathes easily.
Every project is a living system. My work is to align its moving parts — people, process, and technology — so that it breathes easily.
I believe project management is less about control and more about conscious coordination, guiding projects, clients, and teams toward shared success through presence, precision, and adaptability.
I believe project management is less about control and more about conscious coordination, guiding projects, clients, and teams toward shared success through presence, precision, and adaptability.
When projects are managed with awareness, they empower everyone involved.
When projects are managed with awareness, they empower everyone involved.
Core Capabilities
Core Capabilities
Project & Program Management
From vision to launch, I bring structure, calm, and clear communication to every phase of your project.
Project & Program Management
End-to-end planning, execution, and delivery across concurrent SaaS implementations
Project & Program Management
From vision to launch, I bring structure, calm, and clear communication to every phase of your project.
Technology Implementation & Systems Integration
Bridging the gap between people and platforms — translating complex systems into seamless experiences.
Client Onboarding & SaaS Integration
Guided rollouts, platform configuration, and post-launch support
Technology Implementation & Systems Integration
Bridging the gap between people and platforms — translating complex systems into seamless experiences.
Client Partnership & Relationship Management
Building trust through transparency, steady communication, and outcomes that speak for themselves.
Stakeholder & Relationship Management
Executive communication, expectation alignment, and client success delivery
Client Partnership & Relationship Management
Building trust through transparency, steady communication, and outcomes that speak for themselves.
Process Design & Optimization
Transforming chaos into clarity with practical workflows, documentation, and change management that actually works.
Process Optimization
Documentation, workflow design, and change management
Process Design & Optimization
Transforming chaos into clarity with practical workflows, documentation, and change management that actually works.
Team Leadership & Mentorship
Empowering teams to lead with confidence, clarity, and accountability long after a project goes live.
Team Leadership & Mentorship
Coaching, onboarding enablement, and process knowledge sharing
Team Leadership & Mentorship
Empowering teams to lead with confidence, clarity, and accountability long after a project goes live.
Cross-Functional Collaboration
Creating alignment across Product, Engineering, Operations, and Customer Success so delivery feels effortless.
Cross-Functional Collaboration
Product, Engineering, and Customer Success partnership to ensure smooth delivery
Cross-Functional Collaboration
Creating alignment across Product, Engineering, Operations, and Customer Success so delivery feels effortless.
Featured Projects
Featured Projects
Accelerated Platform Launch for a Global Client
When a fast-moving organization needed to roll out a new digital payments platform on a tight timeline, I stepped in to lead the launch. What began as a 12-week plan was completed in three — through clear communication, agile coordination, and calm under pressure. The result was a smooth go-live experience, a confident client team, and a strong foundation for future system growth.
Integrated Data & Authentication Project for a Tech Client
Led a multifaceted integration connecting customer login, billing data, and live payment updates into one streamlined system. Managed the work in clear, phased cycles and provided documentation and training so both internal and client teams could move forward confidently. By resolving hidden data conflicts and improving the flow of information, we turned a fragile setup into a reliable foundation for everyday operations.
Salesforce Integration & Process Framework for a Technology Client
Led the creation of a streamlined process to connect Salesforce with an external payments system — a first-of-its-kind integration for the team. Collaborated closely with developers to design, document, and launch a repeatable migration framework under tight timelines. Completed the full development cycle in eight weeks, setting a new internal standard for efficiency and clarity across future projects.
Team Enablement & Leadership Support
Stepped in as an interim leader to steady delivery and guide new implementation specialists through a period of rapid change. Created onboarding tools, process maps, and learning sessions that helped new hires find their footing 40% faster. Focused on building confidence, clarity, and autonomy — leaving behind a team that could thrive long after my role ended.
Accelerated Platform Launch for a Global Client
When a fast-moving organization needed to roll out a new digital payments platform on a tight timeline, I stepped in to lead the launch. What began as a 12-week plan was completed in three — through clear communication, agile coordination, and calm under pressure. The result was a smooth go-live experience, a confident client team, and a strong foundation for future system growth.
Integrated Data & Authentication Project for a Tech Client
Led a multifaceted integration connecting customer login, billing data, and live payment updates into one streamlined system. Managed the work in clear, phased cycles and provided documentation and training so both internal and client teams could move forward confidently. By resolving hidden data conflicts and improving the flow of information, we turned a fragile setup into a reliable foundation for everyday operations.
Salesforce Integration & Process Framework for a Technology Client
Led the creation of a streamlined process to connect Salesforce with an external payments system — a first-of-its-kind integration for the team. Collaborated closely with developers to design, document, and launch a repeatable migration framework under tight timelines. Completed the full development cycle in eight weeks, setting a new internal standard for efficiency and clarity across future projects.
Team Enablement & Leadership Support
Stepped in as an interim leader to steady delivery and guide new implementation specialists through a period of rapid change. Created onboarding tools, process maps, and learning sessions that helped new hires find their footing 40% faster. Focused on building confidence, clarity, and autonomy — leaving behind a team that could thrive long after my role ended.
Accelerated Platform Launch for a Global Client
When a fast-moving organization needed to roll out a new digital payments platform on a tight timeline, I stepped in to lead the launch. What began as a 12-week plan was completed in three — through clear communication, agile coordination, and calm under pressure. The result was a smooth go-live experience, a confident client team, and a strong foundation for future system growth.
Integrated Data & Authentication Project for a Tech Client
Led a multifaceted integration connecting customer login, billing data, and live payment updates into one streamlined system. Managed the work in clear, phased cycles and provided documentation and training so both internal and client teams could move forward confidently. By resolving hidden data conflicts and improving the flow of information, we turned a fragile setup into a reliable foundation for everyday operations.
Salesforce Integration & Process Framework for a Technology Client
Led the creation of a streamlined process to connect Salesforce with an external payments system — a first-of-its-kind integration for the team. Collaborated closely with developers to design, document, and launch a repeatable migration framework under tight timelines. Completed the full development cycle in eight weeks, setting a new internal standard for efficiency and clarity across future projects.
Team Enablement & Leadership Support
Stepped in as an interim leader to steady delivery and guide new implementation specialists through a period of rapid change. Created onboarding tools, process maps, and learning sessions that helped new hires find their footing 40% faster. Focused on building confidence, clarity, and autonomy — leaving behind a team that could thrive long after my role ended.
Accelerated Platform Launch for a Global Client
When a fast-moving organization needed to roll out a new digital payments platform on a tight timeline, I stepped in to lead the launch. What began as a 12-week plan was completed in three — through clear communication, agile coordination, and calm under pressure. The result was a smooth go-live experience, a confident client team, and a strong foundation for future system growth.
Integrated Data & Authentication Project for a Tech Client
Led a multifaceted integration connecting customer login, billing data, and live payment updates into one streamlined system. Managed the work in clear, phased cycles and provided documentation and training so both internal and client teams could move forward confidently. By resolving hidden data conflicts and improving the flow of information, we turned a fragile setup into a reliable foundation for everyday operations.
Salesforce Integration & Process Framework for a Technology Client
Led the creation of a streamlined process to connect Salesforce with an external payments system — a first-of-its-kind integration for the team. Collaborated closely with developers to design, document, and launch a repeatable migration framework under tight timelines. Completed the full development cycle in eight weeks, setting a new internal standard for efficiency and clarity across future projects.
Team Enablement & Leadership Support
Stepped in as an interim leader to steady delivery and guide new implementation specialists through a period of rapid change. Created onboarding tools, process maps, and learning sessions that helped new hires find their footing 40% faster. Focused on building confidence, clarity, and autonomy — leaving behind a team that could thrive long after my role ended.
Tools & Ecosystem
Tools & Ecosystem
I work across a wide range of tools and platforms to bring structure, visibility, and flow to every project:
Project & Collaboration: Jira · Confluence · Asana · Smartsheet · Microsoft Project · Miro · Lucidchart · Slack · Teams · Google Workspace
Data & Reporting: Excel · Power BI · SharePoint
Integrations & Infrastructure: API, SFTP, and SSO implementation support
Governance & Compliance: SOC 2 · PCI · HIPAA
Documentation & Knowledge Management: Process mapping, onboarding suites, and internal knowledge bases
Contact
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